Company & Services
What does Guangzhou Qiming Automation Technology Co., Ltd. specialize in?
We specialize in the import and export of industrial automation products and technologies. With years of experience, we supply high-quality components to industries such as steel mills, power plants, cement, chemical, papermaking, CNC machine tools, and more.
How long has your company been in business?
Our team has been engaged in the industrial automation field since 2008, and we have been providing specialized import/export services since the company’s formal establishment.
Do you offer international services?
Yes, we operate globally and have long-term cooperative relationships with manufacturers in Europe, America, North America, and other regions. Our services span across borders to meet your automation needs.
How do you ensure customer satisfaction?
We are committed to building trust through sincerity, service, and quality products. Our mission is to establish lasting customer relationships by offering reliable solutions and excellent support.
Products & Brands
What types of products do you offer?
We supply a wide range of industrial automation components including DCS system cards, imported robot spare parts, servo controllers, power modules, and more. We also specialize in sourcing discontinued control system components.
Are the products genuine?
Yes, all our products are original manufacturer items. We clearly indicate whether a product is new, refurbished, or second-hand in the product description.
Do you carry parts from well-known brands?
Yes, we offer products from top international brands such as ABB, GE, Honeywell, Schneider, Siemens, Yaskawa, and many others. A full list of supported brands can be found in our product catalog.
Can you help me find discontinued or obsolete models?
Absolutely. We have a dedicated team that specializes in locating hard-to-find and discontinued automation components. Just provide the part number and we will check availability.
Orders & Shipping
How can I request a quote or place an order?
You can reach us via email, phone, or other messaging platforms. Our team is ready to assist you in multiple languages and provide quick responses.
What shipping methods do you use?
We ship globally via FedEx, DHL, UPS, TNT, and EMS. Clients also have the option to use their own carrier account for shipments.
Do you handle customs clearance?
Yes, we provide all necessary commercial invoices and export documentation. Upon request, we can arrange for DDP (Delivered Duty Paid) shipping terms.
How long does it take to process an order?
In-stock items are typically shipped within 24 hours. Custom or sourced orders may take 3–5 business days after confirmation.
Do you offer volume or bulk order discounts?
Yes, we offer tiered pricing for bulk purchases. Contact our sales team for more details and customized support packages.
Support & Warranty
What is your warranty policy?
All products come with a standard 1-year warranty. Refurbished or second-hand items may have specific warranty terms, which are clearly stated in the product documentation.
What is your return policy?
You may submit a quality claim within 7 days of receiving the goods. Returns must be authorized and returned in original packaging and condition.
Can I inspect the goods in China before shipment?
Yes, we welcome international clients to inspect products at our facility in Guangzhou. We also offer VIP reception services for visiting customers.
What kind of technical support do you provide?
We offer installation guides, troubleshooting documents, and video support. For complex issues, we can coordinate with manufacturers to provide advanced technical assistance.
Do you offer price matching?
Yes, if you find a valid competitor quote, we will review it and offer competitive pricing while ensuring product quality and authenticity.